Warranty & Support
What comes with every new trailer
12 months on structural and electronic components, and 3 months of owner support from the day your trailer is delivered or picked up.
All Pro Restroom Trailers Limited Warranty
Coverage starts on the date your trailer is delivered or picked up. For the first 3 months we help you get set up and running, including phone and video troubleshooting, setup guidance, and help finding parts. For 12 months, the warranty covers defects in materials or workmanship in structural and electronic components: the frame, floor, walls, roof and doors; wiring, breaker panel, lighting and outlets; and the A/C unit, water pump and water heater (where equipped).
You can ask for the written warranty before you buy.
- Coverage starts
- On delivery or pickupThe date your trailer is delivered or picked up.
- Owner support
- 3 monthsPhone and video troubleshooting, setup guidance, and help finding parts.
- Structural & electronic
- 12 monthsDefects in materials or workmanship in the covered components listed below.
12 months
Structural and electronic components
Covers defects in materials or workmanship in:
Structural
- Frame
- Floor
- Walls
- Roof
- Doors
Electronic and equipment
- Wiring
- Breaker panel
- Lighting
- Outlets
- A/C unit
- Water pump
- Water heater (where equipped)
Exclusions
What isn’t covered
- Normal wear and cosmetic issues
- Damage from misuse, accidents, or transport after delivery
- Freeze damage or improper winterizing
- Damage from incorrect power or water hookups
- Repairs or changes made without our approval
- Consumables like filters, bulbs, and seals
How to make a claim
- Call 239-308-0281 or email info@allprorestroomtrailers.com.
- Include your unit details, photos or video, and a description of the issue.
- We’ll review it and arrange a repair, replacement part, or authorized service.
FAQ
Frequently asked questions
- What warranty do I get when I buy?
- 12-month limited warranty on structural and electronic components and 3 months of owner support, starting on delivery or pickup. Out-of-area buyers get the delivery walkthrough remotely; ongoing service and parts are available at additional cost when not covered. Coverage and exclusions are in the written warranty for your unit; the summary is on the Warranty & Support page. Warranty terms are separate from delivery, title/registration and financing, which are quoted separately.
- What happens during the delivery walkthrough and the 3 months after?
- At delivery we walk you through the power connection, water fill and pump, waste valve, climate controls and routine cleaning and maintenance. For 3 months you can call or email with setup, operation and maintenance questions. Out-of-area buyers get the walkthrough remotely by phone or video. Initial support is guidance; it is not unlimited free site visits or repair labor, and covered repairs follow the applicable warranty.
- What does the warranty exclude?
- Normal wear and cosmetic issues; damage from misuse, accidents, or transport after delivery; freeze damage or improper winterizing; damage from incorrect power or water hookups; repairs or changes made without our approval; and consumables like filters, bulbs, and seals. See the Warranty & Support page for the full terms and how to make a claim.
- Does the warranty apply to pre-owned trailers in your listings?
- No. Pre-owned units in our pre-owned listings are third-party seller listings with their own terms. The 12-month warranty on structural and electronic components and 3 months of support described here apply to new trailers purchased from All Pro.
Questions about coverage?
Ask before you buy. We’ll tell you what the written warranty for a specific unit says, and what it doesn’t.